D365+

Business Applications

Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.

NETEYE

IT Systems Management

Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

Project Management Solution &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!

SEC4U

Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.

Do you want to increase your skills?

Academy

Discover the courses dedicated to deepening the various modules of Neteye, on IT security, to train new IT administrators and those dedicated to the Dynamics 365 platform

/ Service Management / Enterprise Service Management

Enterprise Service Management

Enterprise Service Management Solution Improve the quality of services delivered and the satisfaction of your customers and employees.

Are you looking for a solution to support you in managing Enterprise Services?

Our aim is to identify the most appropriate solutions to help you achieve your business goals quickly. All this by using the cross-functional skills of our Consultants Team and the potential of Atlassian’s services.

ESM with Atlassian.

What's it about?

When you think about enterprise service management, the Service Desk or Help Desk immediately come to mind. However, Enterprise Service Management (ESM) is actually a strategy that involves every area of the company: from HR and procurement to operations and IT.
The Atlassian suite, one of the most significant solutions in the world of management software and tools in recent years, allows us to develop dynamic and flexible solutions to support your company in promoting collaboration between departments and improving the customer experience.

What are

the benefits?

  • Centralization of all enterprise services: this means that business departments and functions can use the same system to manage requests, incidents, issues, and changes.
  • Improvement of customer experience: ESM focuses on the Customer Experience and provides an intuitive and personalized self-service portal where users can request services and resolve issues independently.
  • Process automation: an ESM solution enables the automation of enterprise processes, reducing manual tasks and human errors.
  • Improvement of collaboration and communication: ESM promotes collaboration among different business departments and functions, allowing better communication and information sharing.

Our experience at your service

+0
Years

of experience in international service management projects

+0
Projects

implemented in Service Management and Project Management

+0
% Effective

who benefit from the advantages of our solutions

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OUR PARTNERS

FAQ

How do you recommend approaching the Atlassian world?

We suggest starting with a workshop to understand together how your business processes can be integrated into the Atlassian ecosystem. Afterwards, we will provide you with a project proposal recommending the tools to be implemented and offering training for those who will use them.

Are you carry out training courses related to Atlassian?

Yes, you can consult the list of our courses at the following link!

Do you want put yourself in the game

with our solutions?

We are ready to help you get the most out of your resources, optimise your business processes and excel in the market. Make Touchdown!

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