Business Applications

Manage your business processes more efficiently, increase productivity, and promote collaboration between departments.


IT Systems Management

Holistically and automatically monitor and manage your entire IT environment to get everything under control in less time.

Project Management Solution &

Service Management

Improve the efficiency, reliability and quality of IT services with a solution that satisfies both users and customers!


Cyber Security

Protect corporate data from external threats by exploiting the defensive and offensive point of view of security experts.

Do you want to increase your skills?


Discover the courses dedicated to deepening the various modules of Neteye, on IT security, to train new IT administrators and those dedicated to the Dynamics 365 platform

09/10/2023 - 12/10/2023


NetEye Advanced (WPN4-ADV) – Online Training

NetEye Advanced training modules to learn advanced concepts behind the tool and how to use it. The course aims to make participants able to: manage the main advanced features of Neteye (for example advanced configuration and rules) and to understand which could be the correct function to use to deal with a particular situation.

Prerequisites and preliminary preparation for the course

  • Knowledge of networking and monitoring
  • Knowledge of all basic training topics of NetEye4

Please see the following FREE online material:

The course is aimed at:

  • future NetEye users on a daily or frequent basis
  • future NetEye “Administrator” users
  • IT administrators, using NetEye 4 or planning to implement it

Participants must have their own laptop with a pre-installed web browser (preferably Google Chrome) and RDP client. We provide each participant with their own NetEye environment.

Date, place and costs

From 9 to 12 October 2023 from 9.00 to 13.00

On-site: Würth Phoenix headquarters, Bolzano

Exam date: October 20, 2023

Participation in the course: € 1.226 (excl. VAT)

Certification: €120 (excl. VAT)

Certification, teacher and language of the course

NetEye Advanced Engineer Release 4.x Certified

Lecturer: Patrick Zambelli, NetEye Consultant at Würth Phoenix

The course will be held in German while the training and certification exam material is always in English.

Course contents


  • Presentations
  • Review of the Icingaweb2 web interface
  • Review of Director: template Concept Review
  • Escalation concept review

NetEye modules overview

  • Overview of all NetEye available modules and extensions based on NetEye Online demo


  • Introduction to NEP

Director Module

  • Concepts command – fields – templates
  • External commands (ITL)
  • Expanding Director: data fields and data list

Extending monitoring

  • Extending / create commands
  • Installation of Plugins ( one on NetEye, one on windows host )

Director Automation

  • What is the automation and how is it supported by Director?
  • Structure of an Import Source
  • Database Import Source: importing from NeDi
  • From File Import Source: import from CSV file
  • Structure of a Sync Rule
  • Using a Sync Rule to create Host Objects
  • Using a Sync Rule to integrate Host Objects
  • Using a Sync Rule to create Service Objects

Director Basket

  • What is a Basket?
  • Restoring the configuration using a Basket
  • Import/export of objects using a Basket
  • Integration with Baskets of automation (Import/Export processes)

Advanced External Event Processing

  • Tornado: design and structure
  • Web interface
  • Collectors: receive Email and Trap
  • Executors: Archive and Icinga Actions
  • Automatic creation of Hosts and Services

Real-time monitoring/ITOA

  • Introduction: what is the benefit of Real time monitoring
  • Telegraf to collect performance data ( certificates and input plugins )
  • Dashboard visualization
  • Simple example of aggreation of data (prepared example to show concept of StarlakGitHub – bazelbuild/starlark: Starlark Language )

Reporting and SLA

  • Icinga Web 2 Reporting Module
  • Using Cube to view portions of monitoring
  • Creating Availability reports
  • SLM

Designing an escalation process

  • Elements of a Structured Escalation Process
  • Implementation of a standard escalation process
  • Standard structures: Notification Catalog

On-demand Command execution

  • Design of Command Orchestrator module
  • Elements of the orchestration process
  • CMDO-compatible agent
  • Remote Action Example

Shutdown Management

  • Design of Shutdown management module
  • Elements of the shutdown workflow process
  • Shutdown Action Example

NetEye maintenance

  • NetEye Upgrade


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    Thank you for your inquiry and your interest in our trainings. We would like to point out that the data is not disclosed to third parties and is processed by adopting the security measures prescribed by current legislation in order to guarantee confidentiality and the limits set by the directives of the GDPR.


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